Legal

Privacy Policy

Effective date: January 1, 2025  ·  Last updated: January 1, 2025

1. Overview

The Knoxletter ("we," "us," or "our") is a free weekly email newsletter for the Knoxville, Tennessee area, operated by BusinesSource LLC, a Tennessee limited liability company. This Privacy Policy explains how we collect, use, and protect information when you visit knoxletter.com or subscribe to the newsletter.

By using the site or subscribing, you agree to the practices described in this policy. If you do not agree, please do not use the site or subscribe.

2. Information We Collect

Information you provide directly: When you subscribe to the newsletter, we collect your email address and optionally your name and neighborhood. When you submit an event, yard sale, promotion, or other post, we collect the information you enter in the submission form, which may include your name, business name, email address, and event or listing details.

Payment information: Paid listings and event submissions are processed through Stripe. We do not store credit card numbers or payment details on our servers. Payment processing is subject to Stripe's Privacy Policy.

Usage data: We automatically collect anonymized data about how visitors interact with the site, including pages visited, time on site, browser type, device type, and general geographic location, via Google Analytics 4.

3. How We Use Your Information

We use the information we collect to:

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Email Communications

By subscribing, you consent to receive the weekly Knoxletter newsletter from hello@knoxletter.com. Every newsletter includes an unsubscribe link at the bottom. You may unsubscribe at any time and your email will be permanently removed from our mailing list within one business day.

We do not send unsolicited promotional emails to non-subscribers. Submission confirmation emails are transactional and are only sent in response to your own actions on the site.

5. Public Display of Submitted Content

Events, yard sales, promotions, coming soon listings, and nonprofit posts that you submit and that are approved will be displayed publicly on the site and included in the weekly newsletter. Do not submit personal information in these fields that you do not wish to be publicly visible.

Email addresses submitted through listing and event forms are used only for internal communication and confirmation and are not displayed publicly.

6. Third-Party Services

We use the following third-party services that may collect data independently:

7. Cookies

We use cookies through Google Analytics to understand how visitors use the site. These are analytics cookies only. We do not use advertising or tracking cookies for ad targeting. By continuing to use the site, you consent to the placement of these cookies.

8. Data Retention

Subscriber email addresses are retained until you unsubscribe. Upon unsubscription, your email is added to a suppression list to ensure you are not re-added accidentally. Listing and submission data is retained for the duration of the active listing period. You may request removal of your information at any time by contacting us.

9. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at the address below. We will respond within 30 days. You may also unsubscribe from the newsletter at any time using the unsubscribe link in any newsletter email.

10. Children's Privacy

This site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will promptly remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at this URL with a revised effective date. Continued use of the site or newsletter after changes constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions or requests, contact:

BusinesSource LLC
Lenoir City, Tennessee
businessource.com